360°
Custom Sales CRM
Pipeline, lead scoring and dashboards built around the real sales flow of a European logistics company.
AI agents for your CRM & ERP
Hire an AI team that works inside your CRM.
Twelve AI agents with names, personalities and one clear job each — from reading transport requests to chasing invoices. Connect them to your CRM or ERP through our API and pay per agent, per month.
€699 per agent per month with 10M tokens included. One-time setup €4,499. See pricing
12 agents working in your CRM
Carla Transport requests
Request REQ-2041 created in your CRM. Status: waiting for client.
Atlas Chief of staff
Task created for Quinn: framework price for Agro Delta SRL, due 15:00.
Iris Data & reporting
Report “Margin drivers — October” saved and shared with management.
Lex Legal & compliance
Contract check saved to the client record. Status: needs legal review.
The team
Twelve colleagues, one API
Management
Customer service
SofiaCustomer supportEach agent has one job, a personality and clear boundaries. See what each one does
How they work together
From inbox to invoice, handed off like a real team
Each agent does one job well and passes the work on with the context attached. Here is one transport request travelling through a logistics company.
01 — Carla
Transport requests
Reads the client’s email and creates the request in your CRM.
Transport request REQ-2041saved to your system
- Route
- Pitești, RO to Lyon, FR
- Cargo
- 14 EUR pallets, non-stackable
- Weight
- about 9,000 kg
- Loading meters
- 5.6
- Missing
- pickup date, delivery postcode
02 — Quinn
Quotes & pricing
Prices it from your tariffs and sends the offer.
Quote Q-7781saved to your system
- Estimated buy price
- €1,240
- Sell price
- €1,560
- Margin
- 20.5%
- Valid for
- 48 hours
- Approval
- not needed — within your rules
03 — Rio
Dispatch & carriers
Books a carrier and sends the transport order.
Shipment SHP-5530saved to your system
- Carrier
- Carpat Trans SRL
- Buy price
- €1,210
- Vehicle
- 13.6 m tautliner
- Pickup
- 14 October, 08:00
- Documents due
- CMR, POD
04 — Sofia
Customer support
Answers “where’s my truck?” with live status.
Ticket T-9120saved to your system
- Channel
- Topic
- shipment status
- Data source
- live status from your TMS
- Outcome
- answered, follow-up scheduled
05 — Ada
Accounting
Matches the carrier’s invoice to the shipment.
Supplier invoice 4471saved to your system
- Supplier
- Carpat Trans SRL
- Invoice total
- €1,250
- Agreed price
- €1,210
- Difference
- €40 waiting time, not recorded
- Status
- on hold
06 — Atlas
Chief of staff
Puts the day’s numbers and decisions in one brief.
Morning briefsaved to your system
- Requests yesterday
- 38
- Quotes sent
- 21
- Accepted
- 14
- Need your decision
- 3
Not in logistics? The same pattern runs any flow — lead to deal, request to quote, invoice to payment. See what each agent does.
One API, every system
They live inside your CRM, not in another tab
Your CRM, ERP or TMS calls an agent through a REST API, gets structured JSON back and decides what to do with it. No new interface for your team to learn.
curl https://api.auroraaisystems.com/v1/agents/carla/tasks \
-H "Authorization: Bearer $AURORA_API_KEY" \
-H "Idempotency-Key: $(uuidgen)" \
-H "Content-Type: application/json" \
-d '{
"type": "transport_request.extract",
"input": {
"channel": "email",
"from": "mihai@agrodelta.example",
"subject": "Truck Pitesti - Lyon",
"body": "Hi, we need a truck from Pitești to Lyon next week, 14 europallets ~9t, not stackable. Can you send a price?"
},
"callback_url": "https://crm.yourcompany.example/hooks/aurora"
}'task.completed — posted to your webhook
{
"id": "task_01J9Z3K8R4",
"object": "task",
"agent_id": "carla",
"type": "transport_request.extract",
"status": "completed",
"output": {
"transport_request": {
"pickup": {
"city": "Pitești",
"country": "RO",
"postcode": null,
"date": null
},
"delivery": {
"city": "Lyon",
"country": "FR",
"postcode": null
},
"cargo": {
"pallet_type": "EUR",
"pallets": 14,
"stackable": false,
"weight_kg": 9000,
"loading_meters": 5.6,
"adr": false
},
"missing_fields": [
"pickup.date",
"delivery.postcode"
],
"language": "en",
"confidence": 0.93
}
},
"handoffs": [
{
"agent_id": "quinn",
"type": "quote.create",
"status": "waiting_for_input"
}
],
"usage": {
"input_tokens": 3120,
"output_tokens": 640,
"total_tokens": 3760
},
"created_at": "2026-10-09T08:14:03Z",
"completed_at": "2026-10-09T08:14:09Z"
}Call an agent from any system
Create a task with one HTTPS request from your CRM, ERP, TMS or website backend.
Get results by webhook
We post the finished result to your endpoint, signed, so your records update themselves.
Let agents act in your tools
Register your own actions — find a customer, create an order, book a slot — and agents call them when they need to.
Personality, not just prompts
Characters you can tune, boundaries you can trust
Every agent comes with a defined character — traits, tone of voice, habits and hard limits. We tune it to your brand during setup; afterwards you adjust tone, language and signature through the API.
- Tone from very formal to casual, per agent
- Replies in the client’s own language
- Your signature and sign-off on every message
- Hard rules: what the agent never does, and when it hands over to a person
Try it: move Carla’s tone or switch the language. This is the same setting you change with PATCH /v1/agents/carla.
Carla — Transport Request CoordinatorPersona settings, live preview
FormalFriendlyCasual
Language
Hi Mihai, thanks for the request! Could you confirm the pickup date and the delivery postcode in Lyon? Then I’ll send you a price.— Carla, dispatch desk
- Never quotes a price — pricing belongs to Quinn and your rules
- Escalates ADR, oversized and high-value loads to a person
- Never fills in missing data herself; she asks or flags it
Pricing
One price per agent. Usage you can see.
Agent subscription€699per agent, per month, excl. VAT
Agents
Monthly, from go-live€2,09730M tokens included, pooled
+ €4,499 setup, one-time per company, excl. VATChoose your agents
Every agent includes
- 10M tokens per agent per month, pooled across your account
- Full API: tasks, messages, webhooks, tools, knowledge
- Personality tuning, limits, alerts and usage dashboard
The one-time setup covers
- Connection to your CRM, ERP, inbox or TMS
- Persona, knowledge and guardrails tuned with you
- Sandbox testing and go-live, typically in 2–4 weeks
Metered per request
Every API response reports input and output tokens, tracked per agent, key and month.
Limits protect your budget
Stop, cap or continue when included tokens run out. Alerts at 50, 80 and 100%.
Invoiced on the 1st
Subscriptions in advance, extra tokens from the previous month in arrears — one invoice.
Paid automatically
Card or SEPA Direct Debit on the invoice date, or bank transfer within 14 days.
11+
Years of experience in the field
12
Industries served
2
Ways of working: implement & build
EU+
Clients across Europe & worldwide
Services
Need something custom? Two more ways to work with us
Implement3 services
Solutions
We configure automation and AI on the tools you already run — Zapier, n8n, Monday, Google Workspace.
- Digital Automation
- AI & Machine Learning
- API Integrations & System Connectivity
Build8 services
Software Development
When off-the-shelf isn't enough, we build custom software that becomes your own product.
- Custom CRM & ERP
- Custom AI Agents
- Websites, mobile apps, e-commerce & MVPs
Industries
12 industries, each with a recommended AI team
Logistics & Transportation
Shipment tracking, carrier management and order automation.
E-commerce & Retail
Order processing, stock sync and marketing flows.
Finance & Accounting
Invoicing, reconciliation and automated reporting.
Real Estate & Property
Listings, lead management and document flows.
Professional Services
Client onboarding, contracts and time reporting.
Technology & SaaS
Product integrations, onboarding and support automation.
Manufacturing & Production
Orders, inventory and production tracking.
Healthcare & Clinics
Appointments, patient intake and records workflows.
Construction & Engineering
Quotes, site reporting and project documentation.
Hospitality & Tourism
Bookings, guest communication and review management.
Education & Training
Enrollment, scheduling and student communication.
Marketing & Media Agencies
Client reporting, campaign operations and CRM.
Proof, not promises
Recent work
24/7
AI Agents for Logistics
Agents that read incoming emails, extract shipment data, reply to clients and create tasks — automatically.
−45%
AI Call Center Automation
Cut handling time by 45% with combined voice and chat automation.
What clients say
Reviews from teams we've worked with
Aurora helped us automate 80% of our manual operations. The impact was immediate — faster, cleaner, smarter.
The custom CRM replaced three spreadsheets and two tools. Our sales team finally sees the whole pipeline in one place.
Their AI agents read every incoming request, answer the client and open the task for our team. It's like adding a shift that never sleeps.
Call handling time dropped by almost half within the first month of the AI call center going live.
Technology partners
Platforms we integrate and build with
Google CloudOpenAIMonday.comn8nZapierMake (Integromat)Custom enterprise systems
Frequently asked questions
AI agents, explained
What exactly is an AI agent?
An AI agent is software that reads a request, understands what is being asked and takes the next step on its own — extracting data, drafting a reply, calling your system — within rules you set. Each Aurora agent has one job, a defined personality and clear boundaries, and works through an API inside the tools you already use.
How do the agents connect to our CRM or ERP?
Through a REST API and webhooks. Your system creates a task, the agent returns structured JSON, and results can be posted straight back to your endpoint. During setup we connect your tools with you; your developers can also work directly from the API documentation.
How much does it cost?
€699 per agent per month, excluding VAT, with 10,000,000 tokens included per agent and pooled across your account. Setup is a one-time €4,499 per company. Extra tokens cost €15 per million, and you decide whether usage stops, is capped or continues.
What is a token, and how many will we use?
Tokens are the small pieces of text AI models read and write — in English, a token is roughly three quarters of a word. A typical email request with a structured reply uses a few thousand tokens. Every API response shows the exact count, so you can see consumption per agent and per task.
Do the agents replace our team?
No. They take the repetitive part of the work — reading, typing, chasing — and hand decisions, exceptions and anything sensitive to your people, with the context already prepared.
What happens to our data?
Your data is processed only to perform your tasks, under the data processing terms in our subscription terms, and kept according to your retention settings. You can delete it at any time through the API.
Do you still build custom software?
Yes. Our Solutions and Software Development teams still configure automation on the tools you run and build custom CRM, ERP, websites and AI agents from scratch when a ready-made agent isn’t the right fit.
Ready to hire your first agent?
Start with one agent or a whole department. Setup typically takes 2–4 weeks — and you can talk to us before you order.