Industries — E-commerce & Retail
Automation & software for e-commerce
Orders, stock, couriers, invoices, marketing — an online store is a chain of repetitive tasks. We make the chain run itself.
What we automate
Where e-commerce lose time — and how we fix it
E-commerce automation removes the manual work between 'order placed' and 'order delivered': stock sync across channels, courier bookings, invoicing and the marketing flows that bring customers back.
- Order processing from store to courier to invoice
- Stock and price synchronization with suppliers and marketplaces
- Abandoned cart, review requests and email marketing flows
- Returns and customer notification workflows
- Sales dashboards across all channels
AI agents for e-commerce & retail
Your AI team for e-commerce & retail
Sofia answers order questions, Mara keeps campaigns and product content flowing, Ada matches supplier invoices and Iris shows which products and channels actually make money. Connected through our API — €699 per agent per month, one-time setup €4,499.
id: sofiaCustomer serviceMaraMarketing ManagerOn-brand content every week, without the Monday panic.id: maraSales & marketingAdaAccounting AssistantEvery invoice read, matched and filed. Before lunch.id: adaFinance & procurementIrisData & Reporting AnalystAsk in plain words. Get the number — and why it moved.id: irisManagementFeatured project — e-commerce & retail
Order flow automation for a multi-channel retailer
The challenge
An online retailer selling through its own store plus two marketplaces processed every order by hand: copying data into the invoicing tool, booking couriers one by one and updating stock in three places. Orders placed overnight waited until morning.
What we built
We connected the store, marketplaces, invoicing software and courier APIs into one automated pipeline, with stock updated in real time across channels and every order invoiced and shipped without manual steps.
- Store–ERP–courier integration pipeline
- Real-time multi-channel stock sync
- Automatic invoicing and shipping labels
- Exception alerts for failed or unusual orders
Frequently asked questions
FAQ — e-commerce automation
How do I automate order processing?
Connect the store, invoicing tool, courier and stock system into one pipeline: when an order lands, the invoice generates, the shipping label is created and stock updates everywhere — automatically. Only failed or unusual orders reach a human.
How can I sync stock across multiple marketplaces?
Pick one source of truth for stock — usually your ERP or main store — and connect every channel to it through APIs or feeds, updating in real time. That ends overselling and manual stock edits in three places.
What is abandoned cart automation and does it work?
It's an automatic email or SMS sequence sent to shoppers who left items in the cart. Done well — right timing, a reminder, sometimes an incentive — recovery rates of 5–15% of abandoned carts are typical, which is pure recovered revenue.
Shopify, WooCommerce or a custom store?
Shopify is the fastest to launch and easiest to run. WooCommerce gives more flexibility and ownership at lower running costs. A custom store makes sense when your catalog, pricing or workflow logic doesn't fit any template — we build on all three.
Other industries
We also work with
Logistics & Transportation
Shipment tracking, carrier management and order automation.
Finance & Accounting
Invoicing, reconciliation and automated reporting.
Real Estate & Property
Listings, lead management and document flows.
Professional Services
Client onboarding, contracts and time reporting.
Technology & SaaS
Product integrations, onboarding and support automation.
Manufacturing & Production
Orders, inventory and production tracking.
Healthcare & Clinics
Appointments, patient intake and records workflows.
Construction & Engineering
Quotes, site reporting and project documentation.
Hospitality & Tourism
Bookings, guest communication and review management.
Education & Training
Enrollment, scheduling and student communication.
Marketing & Media Agencies
Client reporting, campaign operations and CRM.
Working in e-commerce & retail?
Tell us how your operation runs today. We'll show you what a project like this would look like for your business.